Services and Programs

According to Dr. Laura Belsten, "While the concept of emotional intelligence is starting to become more widely understood, many are still somewhat unsure of exactly what it is and how it can add to their success on the job and in their personal lives," and she agrees entirely with Daniel Goleman that "the very best way to enhance our emotional intelligence is to work with a coach specializing in the field."

I coach, train and offer emotional intelligence assessments for individuals, executives, managers, leaders to help them recognize and implement strategies to make positive behavioral changes in their personal, professional and management lives. Once we have identified strengths and weaknesses from your EI profile assessment, we work together to create a development plan for strengthening your emotional intelligence.  Yes, EQ can be be learned. 

All coaching programs are custom to each organization or individual.

EI Assessment Profiles

I begin with an on-line self-score assessment of your emotional intelligence skills, either as a manager of others or as an individual.  I use the most comprehensive emotional intelligence assessment instrument on the market today, the EIP - Emotional Intelligence Profile.  This gives you immediate insights into your strengths and potential vulnerabilities of the EI competencies allowing me to target the most important areas for development first.

Also available is a 360 version in which an individual's supervisor, peers, direct reports and others can provide anonymous, confidential feedback to the individual in order to help them become more aware of how they are perceived by others and their impact on others.

Management Coaching

In my management coaching you will learn how to enhance and develop strategies and plans to grow your business.  Learn the areas of office waste and develop tracking and monitoring procedures to keep your profits growing.

In addition, my management leadership development program is for those whom you believe will be of greatest value in your business, possessing strong innate leadership skills for which you want to grow or identify.

Project Coaching

My project coaching and training service fills your short-term or one-time office project needs. I help you plan and implement the changes in your office to minimize impact on staff and customers.

COACHING & TRAINING PROGRAMS

I offer a series of weekly or monthly (one-hour) phone sessions where you will learn:

• Powerful influencing skills
• Reduce stress in your professional and personal life
• Move from being a full-time manager to a part-time or be a full-time leader
• Managing conflict productively and constructively
• Teamwork and collaboration
• Building trust in the workplace
• How to grow relationships with others
• Learn all 24 competencies of EI and how to develop

TAKING THE EI ASSESSMENT IS THE FIRST STEP.

What you can expect. The most unique and distinguishing feature of the emotional intelligence assessment is that individuals receive not only their scores, but also an explanation of what the EI competencies are, including behavioral descriptions of what it looks like when someone has the EI competency as well as a description of behavior when a person lacks that particular competency.                               

KNOWLEDGE IS POWER.  With roots in the work of the world's greatest thinkers and writers in the field of emotional intelligence, the EIP accurately measures a person's emotional intelligence in 24 distinct competencies. Plus so much more.

OFFICE ADMINISTRATIVE & DENTAL/MEDICAL OFFICE MANAGEMENT PROGRAM -

This program offers you the following:

• How to set up and write office procedures
• Create, write and implement marketing plans
• Write staff objectives which are measurable and time bound
• Set up productivity standards
• Set up incentive programs
• Learn how to manage and read your numbers relating to trends
• Starting your web-site - is it right for you?
• How to grow leadership skills
• Learn about, evaluate & enhance your EI leadership competencies
• Reduce office-waste to grow your profits

Plus so much more.

>> Want to know your EQ profile?  Answer five multiple choice questions or email or call me for your 30-minute no-obligation phone session. Or, just call or email me to request a session.